PRIVACY POLICY

Sun Wall Trading Sdn. Bhd.
(Registration No: 202601009070 (1671168-U))

1. Introduction

Sun Wall Trading Sdn. Bhd. (“the Company”, “we”, “our”, or “us”) is committed to protecting your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) of Malaysia.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, make a purchase, or communicate with us.

2. Information We Collect

We may collect the following types of personal data:

  • Personal Information: Name, phone number, email address
  • Order Information: Purchase details, order history, and payment information
  • Delivery Information: Billing and shipping addresses
  • Technical Data: IP address, browser type, device information, and usage data
  • Communication Records: Messages, inquiries, and correspondence with us

3. Purpose of Collection

Your information is collected and used for the following purposes:

  • To process and fulfill product orders
  • To arrange delivery and logistics
  • To respond to inquiries and provide customer support
  • To improve our website, services, and product offerings
  • To send updates, promotions, or relevant information (where applicable)
  • To comply with legal and regulatory requirements

4. Disclosure of Information

We do not sell or rent your personal data. However, we may share your information with:

  • Delivery and logistics providers
  • Payment processors and financial institutions
  • IT service providers
  • Authorities where required by law

5. Data Security

We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, misuse, or disclosure.

6. Data Retention

Personal data will be retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

7. Your Rights

You have the right to:

  • Access your personal data
  • Request corrections or updates
  • Request deletion (subject to legal obligations)

8. Cookies

Our website may use cookies to enhance user experience and analyze website performance. You may disable cookies via your browser settings.

9. Contact Us

For any questions regarding this Privacy Policy:

Email: sun_wall@outlook.com
Phone: (+60)17-330 8958